This is what I got this morning when I tried to log into my (previous) #healthInsurance company's website (which uses #Optum's "Healthsafe ID" for authentication) after 9am to submit a claim from last month (before we switched to new insurance).
It's of course a 
-show that Optum can't keep a mission-critical website up during business hours, and a double -show when they've got a bogus "test" email address displayed in the error message.
Par for the course for Optum, eh?
#changeHealthcare
![Error screen:
[Alert icon]
Something Wrong!
An unexpcted error occurred with the system while processing your request. We are sorry for the inconvenience. Please contact us at 1-800-821-6136 test@optum.com
["Please try again!" button]](https://cdn.masto.host/federatesocial/media_attachments/files/114/274/199/746/506/437/original/b57ba90ea5356e47.png "Error screen:
[Alert icon]
Something Wrong!
An unexpcted error occurred with the system while processing your request. We are sorry for the inconvenience. Please contact us at 1-800-821-6136 test@optum.com
[\"Please try again!\" button]")
UnitedHealth confirms 190 million Americans affected by Change Healthcare data breach
UnitedHealth has confirmed the ransomware attack on its Change Healthcare unit last February affected around 190 million people in America — nearly double previous estimates.
#ChangeHealthcare #UnitedHealth #healthcare #ransomware #malware #security #cybersecurity #infosec #hackers #hacking #hacked
I was just informed (a year after the event) that I, and 100 million of my friends were affected by the Change Healthcare data "breach."
I'm wondering when that $1,000 check will be arriving, that I demand for every time my data is compromised by a company I have never agreed to do business with?
Or, at an absolute minimum, a lifetime of paid credit monitoring.
With this one - nada y nada y nada.
It is beyond infuriating.
Sharp-eyed @zackwhittaker caught this one:
UnitedHealth hid its Change Healthcare data breach notice for months:
Let's make sure Zack's reporting gets indexed.
These were the badly handled data breaches of 2024
#publicrelations #crisismanagement #23andMe #ChangeHealthcare #UnitedHealth #Synnovis #Snowflake #Ohio #SaltTyphoon #AT&T #moneygram #HotTopic #securtiy #cybersecurity #hackers #hacking #hacked
https://techcrunch.com/2024/12/31/badly-handled-data-breaches-2024/
Just got our first Change HealthCare data breach notification letter.
Wow what hot garbage. Poorly written, tortured read and devoid of specifics on what _real_ impact might be.
Two more years of free credit monitoring, oh joy, now I’ve got 5 services active.
#UnitedHealth says #ChangeHealthcare hack affects over 100 million, the largest-ever US #healthcare data #breach
In May, CEO Andrew Witty warned during a congressional hearing that "maybe a third" of all American's health data was exposed in the attack.
Today, US Health and Human Services Office for Civil Rights data breach portal updated total number of impacted people to 100M.
#UHG attributed cyberattack to #ALPHV/#BlackCat, #Russia-based #ransomware and extortion gang
https://techcrunch.com/2024/10/24/unitedhealth-change-healthcare-hacked-millions-health-records-ransomware/
Change Healthcare updated its report to #HHS this week, changing its "marker" report in July of 500 patients affected to 100,000,000 patients affected.
It's not clear to me whether that is the final report on the number affected or if it is just an updated interim figure with a lot more to come. I've emailed Change to inquire and will update this if I get a reply.
In the meantime, if you need a refresher on what happened with this incident and the current situation with the incident, read @zackwhittaker report on @TechCrunch
Happy #ChangeHealthcare #breachNotification to all who celebrate!
We got ours yesterday. When did you get yours?
There's too much for alt text, so I've posted a PDF with text at https://drive.google.com/file/d/1TcFGL-MuuMArhCISNM5MmT3yvtYpkGr-/view.
(There are 4 more pages in the reply.)
This is the worst breach notification I've seen in a long time.
Of note: because Change Healthcare does everything badly, you have to call them to get the free credit monitoring; there's no way to do it online.
#infosec #privacy #cybersecurity #breach
#UnitedHealthGroup ups financial hit due to #ChangeHealthcare #cyberattack in Q2 earnings.
"I think in all honesty, we were a little optimistic in hindsight at the pace at which we thought people would come back in terms of flow through the system once it was reconnected," UnitedHealth CEO Witty told analysts.
@STAT https://www.statnews.com/2024/07/16/unitedhealth-ceo-witty-change-healthcare-cyberattack-recovery-pace
NEW @STAT: #ChangeHealthcare is starting to notify patients that their data was stolen in its Feb #cyberattack
The data may include medications, diagnoses, payment cards, and Social Security numbers.
Change is notifying providers today & patients starting in late July.
www.statnews.com/2024/06/20/change-healthcare-cyberattack-patient-data-stolen-notification
My #HealthInsurance company, #GEHA, was impacted by the #ChangeHealthcare #Ransomware attack; they were unable to send out EOBs or reimbursement checks for several months and had to implement a replacement process from scratch.
EOBs and checks started flowing again eventually via the new process. Alas, there's a problem: there's a bug in the system, and they're sending out some duplicate EOBs *and duplicate checks*.
How much do you suppose this will cost them?
Medical-Targeted #Ransomware Is Breaking Records After Change Healthcare’s $22M Payout
#Cybersecurity firm #RecordedFuture counted 44 health-care-related incidents in the month after #ChangeHealthcare ’s payment came to light—the most it’s ever seen in a single month.
#privacy #security
https://www.wired.com/story/change-healthcare-22-million-payment-ransomware-spike/
#UnitedHealth's 'egregious negligence' led to #ChangeHealthcare #ransomware infection
'I'm blown away by the fact that they weren't using MFA'
The #cybersecurity practices that led up to the stunning Change Healthcare ransomware infection indicate "egregious negligence" on the part of parent company UnitedHealth, according to Tom Kellermann, SVP of cyber strategy at Contrast Security.
https://www.theregister.com/2024/05/08/unitedhealths_egregious_negligence/
UnitedHealth, trying to smooth over the Change outage, said its pharmacy systems were back up. But Utah Medicaid knew it wasn't.
I've heard that other purportedly restored systems aren't fully functional 
Know something about it? My inbox is still open: brittany.trang@statnews.com
The good news: 2 of my dependents hit their deductible on our High-Deductible Health Plan, so the insurance company will now start paying for most of their recurring expenses (we still have to pay copays, up to the out of pocket max, which we probably won't hit).
The bad news: the insurance company was impacted by the #ChangeHealthcare breach, and they _just_ figured out how to send out checks themselves, so they have to work through months of backlog before we'll see any money.
#HealthInsurance
#AndrewWitty, the #CEO of #ChangeHealthcare’s parent company #UnitedHealthcare Group, said that the stolen files include personal #health information and that 'maybe a third' of US citizens were affected by recent hack. During a hearing in the #Senate earlier on Wednesday, Witty said that it will likely take “several months,” before the company can begin notifying victims of the #databreach. https://techcrunch.com/2024/05/01/united-healthcare-ceo-says-maybe-a-third-of-u-s-citizens-were-affected-by-recent-hack/
Senators were not happy with #UnitedHealth CEO Andrew Witty at today's Senate #ChangeHealthcare hearing.
"‘Is the dominant role of United too dominant?’ Because it’s into everything, and messing up United messes up everybody," said Sen. Bill Cassidy.
He faces the House next this afternoon. I'll be back with more later today.
It's possible that the delay is due to the #ChangeHealthcare #SecurityIncident, but it's equally possible that the surgeon's office is overworked and understaffed and just hasn't gotten around to filing the secondary insurance claim. After all, why would they feel like they have to prioritize it, when they already have my money?
#UnitedHealth says #ChangeHealthcare hackers stole health data on ‘substantial proportion of people in America’
The health tech giant handles health data for about half of all #Americans
The admission that hackers stole Americans’ health data comes a week after a new hacking group began publishing portions of the stolen data in an effort to extort a second #ransom demand from the company. After paying $22 million to a Russia-based criminal gang called #ALPHV in March.
https://techcrunch.com/2024/04/22/unitedhealth-change-healthcare-hackers-substantial-proportion-americans/?guccounter=1
