Reason 237 I fucking hate #brightspace: they lock all conversation about their product behind a soft paywall (e.g. I get stupid emails like this where I can't just see what Yi Yan.L.782 said). Every fucking interaction has to be on their platform, under their control. Much of the content is hidden from search engines.
Of course, once you get into their little walled garden you discover that searching for unfixed bugs or unmet feature requests is only possible on a one-term-at-a-time search basis. There's almost no way to see if related issues exist.
No surprise: when I dove into this last year and spent a couple of hours trying to answer some questions about basic, industry-standard functionality (spoiler: the answer to all of them was "No"), I figured out that they have hundreds or thousands of unresolved issues going back 20 years.
This company is worth a billion dollars.
Edit: I clicked the link. I did. The message was "We have also had this question. Does anyone else know..."
Holy fuck this is stupid.